Privacy policy

At Tu Electricista en Málaga we process your personal data in accordance with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD).

1. Data controller

• Controller: Jantia Global Investments S.L. (Tu Electricista en Málaga)
• Tax ID (CIF): [CIF pendiente]
• Address: Calle Limonar, 14, 29130 Alhaurín de la Torre (Málaga)
• Contact email: web@tuelectricistaenmalaga.es

2. What data we process

The data you provide in the form: the service you need, your name, phone number, email (optional) and the description you send us. We also record the page from which you make the request, the language and, if you arrive from a campaign, its parameters (source, medium, campaign), so we know which channel generated the request.

If you accept analytics cookies, pseudonymised browsing data is also processed as described in the Cookie policy.

3. Purposes and legal basis

Purpose	Legal basis
To handle your quote request and put you in touch with an authorised partner installation company in your area so that it can call you, arrange an appointment and quote for the job.	Your consent, given by ticking the box on the form (art. 6.1.a GDPR), and taking steps at your request prior to entering into a contract (art. 6.1.b GDPR).
To monitor the quality of the service received.	Legitimate interest in ensuring that requests are handled properly (art. 6.1.f GDPR).
To measure use of the website with Google Analytics 4.	Your consent via the cookie banner (art. 6.1.a GDPR and art. 22.2 LSSI-CE).

We do not make automated decisions that have legal effects on you. We do not send commercial communications without your express consent.

4. Disclosure of data to installation companies

To handle your request, your contact details and the description of the job are disclosed to an authorised partner installation company that operates in your area. That company will contact you to arrange an appointment and provide a quote and, if you hire it for the job, will be the controller of your data for the purpose of carrying out and invoicing the work. You may ask us at any time which company your data has been disclosed to.

5. Other recipients

The providers that supply us with web hosting, customer management (CRM), email and analytics services have access to the data as data processors, under a contract in accordance with art. 28 GDPR. Data will only be disclosed to public authorities where required by law.

6. Retention period

We keep the data from each request for a maximum of 24 months in order to follow up and deal with any complaints, unless you request its erasure earlier. It is then blocked for the statutory limitation periods and deleted.

7. International transfers

Some technology providers (for example, Google Ireland Ltd. or the hosting provider) may process data outside the European Economic Area. Such transfers are covered by the EU-US Data Privacy Framework or by standard contractual clauses approved by the European Commission.

8. Your rights

You may exercise your rights of access, rectification, erasure, objection, restriction of processing and portability, and withdraw your consent at any time, by writing to web@tuelectricistaenmalaga.es or by post to the address given above. If you withdraw your consent, we will also inform the installation company to which your data has been disclosed. If you believe we have not processed your data correctly, you may lodge a complaint with the Spanish Data Protection Agency (AEPD) (www.aepd.es).

9. Security and accuracy

We apply appropriate technical and organisational measures (encrypted HTTPS connection, access control and providers offering sufficient guarantees). We ask that the data you give us be accurate and that, if you provide another person's data, you have their authorisation.

10. Minors

The services on this website are not aimed at children under 14.